Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Personal information (name, email, age, biological sex)
- Health and fertility-related information you choose to share
- Cycle tracking data and symptoms
- Communications with our AI assistant
- Documents you upload for analysis
2. Medical Disclaimer
Important Notice:
The Fertility Plan provides information and tools for educational purposes only. We are NOT a medical service and do NOT provide medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical decisions. Never disregard professional medical advice or delay seeking it because of information provided through our service.
3. How We Use Your Information
We use your information to:
- Provide personalized fertility guidance and recommendations
- Improve our AI models and service quality
- Send important updates about your account
- Respond to your requests and support needs
- Ensure the security and integrity of our service
4. Data Security & Protection
We implement industry-standard security measures including:
- End-to-end encryption for sensitive health data
- Secure cloud storage with regular backups
- Access controls and authentication requirements
- Regular security audits and updates
- HIPAA-compliant data handling practices
5. Data Sharing
We will NEVER sell your personal or health information. We may share data only:
- With your explicit consent
- To comply with legal obligations
- With service providers who assist our operations (under strict confidentiality)
- In anonymized, aggregated form for research purposes
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Export your data in a portable format
- Opt-out of non-essential communications
- Withdraw consent at any time
7. AI and Machine Learning
Our AI assistant uses your conversations and data to provide personalized recommendations. Your data may be used to improve our models, but always in an anonymized and aggregated manner. You can opt-out of data usage for model improvement in your account settings.
8. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or through the service.
10. Contact Us
If you have questions about this privacy policy or our practices, please contact us at:
Email: privacy@thefertilityplan.com
Address: The Fertility Plan, Inc.
San Francisco, CA 94102